About Us

Fiuu

Fiuu is the leading merchant service provider in Southeast Asia that connects international brands to consumers across region since 2005. We help our clients to establish foothold in Southeast Asia’s market through our full-range of alternative payment methods such as online banking, cash at 7-Eleven (Fiuu Cash), e-wallet, and more. Our single API serves as a connector for clients to reach all consumers across Southeast Asia.

In 2018, we became part of Razer Inc, the world’s leading lifestyle brand for gamers and high performing software and hardware provider. All our services are complied with the highest global data security standard – Payment Card Industry: Data Security Standard (PCI DSS) Service Provider Level 1, and also, the Malaysian Financial Services Act 2013. We also achieved one of the lowest dispute transaction ratio in the online payment industry.

Founded

Employees

k

Merchants

Regional Offices

 

Awards

 
 

Over the years of hard work and striving for excellence, we have reached some big milestones. Dedication and aspiration are the only key factors to proven success. We are happy to see that our work has been recognized by being nominated and awarded in various awards. We will keep improving ourselves and provide better services in every way to our customers.

We help merchants, financial institutions and telcos make money by simplifying their distribution, payment and collections needs. We provide ASEAN merchants, both big and small, with complete solutions that fulfil their customers’ needs.

 

Why Fiuu?

Here's why Fiuu is your ideal payment gateway:

Our Prominent Clientele
Our Prominent Clientele

We are proud to be trusted by blue-chip industry leaders which have massive volume such as:

Google
Facebook
Lazada
Shopee
FoodPanda
Starbucks
Allianz
PTPTN
UKM
Lembaga Zakat Selangor
Financial Strength
Financial Strength

Fiuu has been a trusted payment gateway provider since 2005. Fiuu Fintech, the financial arm of Razer Inc and has been backed Fiuu since 2018. A phenomenal FY2020 saw a Total Payment Volume (TPV) of over US$4.3 billion, representing an increase of 104.4% year-on-year and a Compound Annual Growth Rate (CAGR) of over 70% since FY2018.

Our Track Record & Experience
Our Track Record & Experience

With 16 years of experience in the payment industry, Fiuu is a pioneer in Malaysia and the region’s e-commerce ecosystem. The solid track record in handling large scale of payment volumes, is evident as we serve clients ranging from small to blue-chip merchants. With zero downtime, our systems boast a strong and stable infrastructure supporting merchant’s mass traffic during peak-sale seasons.

Highest Number of Sessions That Can Be Handle at Once
Highest Number of Sessions That Can Be Handle at Once

Fiuu’ infrastructure has the capacity to handle more than 100k simultaneous sessions at once. This was trial and tested during Singles Day Sales (11.11) in 2020.

Engineering Team Capacity
Engineering Team Capacity

Payment gateways are very technically intensive service. With that in mind, we have 60 experienced engineers with technical expertise and experience to manage high sales volume during peak periods.

Your one-stop payment partner for business growth.

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Comprehensive Payment Channels

Comprehensive Payment Channels

Unlock over 110 major payment methods across Southeast Asia.

One Integration, One Platform

One Integration, One Platform

Enables business to accept local and cross-border payments in Southeast Asia.

Seamless, Easy, and Instant

Seamless, Easy, and Instant

Sign up with digital on-boarding and start accepting payment within minutes.